I saw a dog in today who had something funny going on with his eyeball. The medication that I would normally send home is one we don’t use too often, and when I grabbed the last remaining box on the shelf I saw it had expired sometime last year. Great.
So I asked my tech to bring the dog back to the owners while I figured out what to get for them. I don’t script out eye medications too frequently so I wanted to make sure the prescription I wrote was for a human drug they would be able to fill at any pharmacy. I jumped on the computer to access my online version of Plumb (a veterinary drug book).
A minute later the tech comes out, looking sheepish. “So, um, I told them you’d be in in a minute and that you were looking up some stuff on the internet.”
THAT always goes over well. Maybe doctors do this more than one would admit, but if my doctor were to do that, no, I don’t think I would want to know.
Realizing her mistake, she tried to backpedal- “not that she doesn’t know what she’s doing….she’s just looking up a medication since all ours are expired….wait, that sounds bad too….ummm….be right back!”
I told her next time she could just not explain anything and that would be OK. 
She reads this blog so it’s OK to rib her a little. When she’s not convincing owners I’m hiding in the back surfing the net for diagnoses she is a fantastic tech, honest. 😀
