Before I regale you with today’s call, just a reminder the Book-A-Day Giveaway goes all week! Every commenter today before 9 pm PST is entered today in another chance to win Susannah Charleson’s Scent of the Missing!
Receptionist: Hello, how may I help you?
Person: Yeah, I’m in Bangkok and I need to do a favor for a friend.
Receptionist: Errr……OK…..
Person: So, my friend has a cat and he has a mass on his leg. I want to e-mail you some pictures, pay a consultation fee and have the doctor tell us what they think it is and what we should do.
Receptionist: And the cat is a client of ours?
Person (irritated): Uh no, he’s here in Bangkok. But I’ve come in to see you once for a rabies vaccination a few years ago.
Receptionist: I’m pretty sure we can’t do that.
Person: Can I speak to an office manager?
(person sits on the phone on hold, presumably from Bangkok, while the receptionist tracks down the office manager and explains the situation.)
Person: I don’t see what’s so complicated about this. You haven’t even asked the doctor, have you? Can’t you just give me the doctor’s e-mail and I will explain it to them?
OM: No, I’m afraid I can’t do that. It just….it just violates a lot of laws to practice medicine that way.
Person: This is ridiculous. I’m not asking them to do anything, just make a diagnosis. Just tell me the e-mail.
OM: Don’t they have veterinarians in Bangkok?
*dial tone*
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Pat in east TN says
Now that is simply down right weird!
Deb Mendez says
Some people do make you scratch your head!
Lisa W says
Makes you wonder…
wikith says
Mmmm, delicious malpractice.
Arwen says
I don’t know why it’s such a problem, all s/he wants is to tell you what is wrong with the cat! I mean s/he even offered to provide a photo! It’s not like they’re asking you to just guess or anything…
Arwen says
Damn, my [/sarcasm] tag disappeared.
Camila F. says
That really happened??? That’s crazy!
Tonya says
While you’re at it, can you tell me why my cat suddenly stopped eating the food she’s been LOVING for the past year and now picks at every other kind I offer? ๐ I will send you a picture of her and of all the food.
Eric Goebelbecker says
Puts the “my dog suddenly bit my boyfriend *for no reason*, what do I do?” e-mails in perspective.
Susan Montgomery says
So if I e-mail a photo of my dog’s ‘pudding poo’ can you tell me what he ate that upset his stomach?? No??
Sara says
Come on, Dr. V, be a good sport. All they’re asking you to do is use your crystal ball and magic wand from across the globe. What? You didn’t pick up your crystal ball and magic wand at graduation? Well, you’re screwed.
~Sara
ps: They forgot to give me mine at graduation too – I’m crippled.
Tammy says
Wow! That’s kind of amazing. Did this person really think this would work? I wonder if he called other clinics also. Hopefully, he got the same response!!
AboutVetMed says
Iโm not asking them to do anything, just make a diagnosis.
LOL – Oh this pretty much says it all! Been there (daily). ๐
Chile says
OMG! That’s insane!!
Dave Z. says
Okay, I can understand why you can’t do that, but look, if I send you a picture of my car you surely can tell me why I don’t get better gas mileage!!!
Jamie says
Um… what? Seriously? I think I had to pick my jaw up off of the floor after reading this. I guess I shouldn’t be too surprised… people will never cease to amaze me!
Leigh says
Ah, life at a veterinary hospital. I like the calls where we tell them we have appointments until 10 am or in the afternoon after 3, and they say, “Well, what do you do the REST of the day?” Gee, we sit around on our butts waiting for you to call… (in actuality 10-15 surgeries, drop off exams, treat hospitalized patients… yes, we are waiting for your call so it can interrupt our boredom! lol)
lisabella says
Wow. People are idiots.
Pikachu says
OMG …. some people just dont get it hahahaa, thats too funny Dr V People really are crazy .:-)
Diane N says
Not surprised at all! I truly believe that some brains have on-off switches and most of them are stuck in “off” mode!
Mary C. says
A very weird request……….
Spyder says
That poor cat!
Sedna says
At least the caller didn’t say it was to settle a bet.
Risa says
I like how this person doesn’t realize why you can’t do stuff like this.
Nicole says
Sedna, that is awful, but I laughed so, so hard. And am still laughing.
Shauna (Fido & Wino) says
Wow that is… impressive? interesting? annoying (why, OH! the lying!)? creative? ๐
Elizabeth and The Lab Crew says
If I had known you can tell from a picture what a lump was I would not have taken my girl in for a biopsy today… damn why didn’t someone tell me this before I did that… maybe he thinks you have a crystal ball…
Lisa W says
Biopsy? We don’t need no stinkin’ biopsies!
Liz says
that is SO weird. No accounting for some people.
Lindsay says
heehee, love it!!
macula_densa says
Random… maybe the Bangkok vets can’t figure out what it is, so they thought they’d try you???
I adore people that think we can make diagnoses based on pictures. That’s fantastic. Half the time I can’t even diagnose it in person and need further diagnostics.
Ashley says
I’m not going to lie, I really want to call a doctor on the other side of the country and ask the same thing. Just because I’m like that.
If they were willing to pay a consultation fee, why can’t they actually go to a vet? It’s not like they were trying to get a freebie. *headdesk* People. So confusing.
Marianne says
Can’t you just get them to send you a photo like the ones that move in the Harry Potter books? Then I bet you could diagnose it. I mean they are expecting you to use magic and crystal balls and all ; )
Maple says
Have them send their email over, and answer it with, “My diagnosis is…See a vet in Bangkok. Have a good one!”
Har har har!